# How Bookings Work [Português](https://translate.google.com/translate?hl=en\&sl=en\&tl=pt\&u=https%3A%2F%2Fhandbook.numundo.org%2Fnumundo-platform%2Fhow-bookings-work.html) | [Español](https://translate.google.com/translate?hl=en\&sl=en\&tl=es\&u=https%3A%2F%2Fhandbook.numundo.org%2Fnumundo-platform%2Fhow-bookings-work.html) 1. Users will send you a booking request, which you have 96 hours to respond to (unless you have chosen to have bookings auto-approve). If you allow the booking to expire or choose to reject it, the user will receive a full refund. 2. If you choose to accept the booking, the user will be charged in full immediately. ## Tickets with QR Codes After a traveler purchases a ticket stay item, they have the option to [download a ticket with a QR code](/numundo-platform/guide-for-travelers/download-your-ticket.md) that can be scanned upon check in. The QR code links to that traveler's booking page on the NuMundo platform, so you can check the status of their payment and reservation. This is our first experiment with allowing QR coded ticketing for events, which we plan on enhancing in the future by allowing the scan of a ticket to mark a ticket as "arrived" or "checked-in". ![](/files/-L9tjCIrTGLYhrz3HzdG) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://handbook.numundo.org/numundo-platform/guide-for-centers-and-event-facilitators/how-bookings-work.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.