# Refunding Bookings [Português](https://translate.google.com/translate?hl=en\&sl=en\&tl=pt\&u=https%3A%2F%2Fhandbook.numundo.org%2Fnumundo-platform%2Frefunding-bookings.html) | [Español](https://translate.google.com/translate?hl=en\&sl=en\&tl=es\&u=https%3A%2F%2Fhandbook.numundo.org%2Fnumundo-platform%2Frefunding-bookings.html) Please contact us at if you need to refund or cancel a paid booking, providing us full details of the booking (number, guest name, amount, your center or experience profile details). We can process full or partial refunds depending on your cancellation policy. You cannot refund and cancel paid reservations directly through your NuMundo dashboard at this time. You are still able to cancel work-trade bookings directly through the booking page. We are currently working on additional refund functionality to streamline our system. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://handbook.numundo.org/numundo-platform/guide-for-centers-and-event-facilitators/refunding-bookings.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.